FAQ's

What is Happy Rebel?

Happy Rebel is a seasonal, lifestyle product brand, where we curate items for our community of Happy Rebels. Each season, we'll create new products, working with artists and established brands to create uncommon items. You can expect to see jewelry, fashion accessories, home decor, beauty products, as well as other various lifestyle items that fit the season and tell a story with the collection.

How do I know which non-profit organizations Happy Rebel is donating profits to?

Each season, we'll share the details of that collection's non-profit. Also, keep an eye on our social media outlets for more details!

What countries do you ship to?

We ship to the United States and Canada. For our Happy Rebels in other countries, we suggest using a mail forwarding service like Shipito . It is a very cost-effective option for customers abroad who order from the United States fairly frequently.

How much does shipping cost?

Happy Rebel offers FREE shipping for all subscription box orders and orders over $100.00 in the 50 US states, Washington DC, and Puerto Rico.  Any US purchases under $100.00 will have a flat rate shipping fee of $7.99. Shipping to Canada is $25 per box. Customer is responsible for any import fees or charges.

When will my order(s) ship?

Orders placed Monday-Friday will be shipped within 48 hours and sent on the next business day, unless we reach out directly. Orders placed Saturday-Sunday will be shipping on the following business day. When possible, we choose 2 or 3-day shipping options, so our customers can receive their items quickly!

Can I change my shipping address?

Shipping address changes can be made from your online account, or by contacting us . All address changes will apply to future shipments that have not yet had a shipping label generated. Once your order is shipped, you will receive a shipping confirmation with a tracking number.
Please note your purchases will be delivered without signature confirmation. It is the customer’s responsibility to provide a safe shipping address. Happy Rebel is not liable for shipments stolen or lost in transit.

What if I didn’t receive my shipment?

In the case that your Happy Rebel purchase does not arrive, contact us within 2 weeks of receiving your tracking information, and let us investigate for you! Any refunds are granted at the sole discretion of Happy Rebel, and we are not responsible for boxes shipped to incorrect addresses, or lost or stolen in transit.

What if any of my items arrived damaged?

Contact us within 5 days of receiving the damaged item and include photographs of the damaged products, and we will make it right.

Do you accept returns or exchanges?

All Happy Rebel purchases are final sale and nonrefundable, and any shipment returned by a customer, all or in part, will not be eligible for a refund.
Exchanges for purchases may be done at the discretion of Happy Rebel.
I still have a question. How do I contact you? If you have any questions or concerns about your order, please send us a message and we’ll get back to you as soon as possible. Our hours of operation are Monday-Friday 9am-6pm CST.